Just purchased and unlock code does not work

[edenworkshops1]

Hello

I have just purchased FlashFXP and have just received the unlock code, but when I paste it into the relevant place I click ok and nothing happens, it is not accepting the code.

And I keep mailing support but they do not reply.

Is their mailbox manned?

Thank you for looking and for any suggestions.

Regrads

Richard Norman

[MxxCon]

After restarting is it still unregistered?

[edenworkshops1]

Hello and thank you for your reply.

When I enter the code I click ok and then nothing happens, the window does not close which would indicate that it has stored the code, it just stays there and does nothing??

Richard

[msg7086]

Does the code look like

FLASHFXPjljionit4.......
(LOOONG)
(LOOONG)
.......mpNUihu2n1NH==

or something else?

===

And I'm afraid you won't get any useful reply from them anytime soon.

[edenworkshops1]

Hello msg7086

Thank you for your reply, this is my code:


FLASHFXPmgFbE+gbmgEAAAGTZLcMuSCee5l9/efc3uN0q3wMzhqgIFo lvjhJBWobFUPnHszlIAMllNYjj/QLz3CNv3A/i2/cQZDZ3ntxrvwx/t
<snip>
1jsgLTjVNU9oBLRpN7g4uHTz2jV6zLfkbGTMI7meUA0GlgvYCf d07Ja iG7V3XDD0uW7PwHNGbaIWOpQy8Wop88iN55glGGpUA==

Kind Regards

Richard

[edenworkshops1]

Hello

Thank you for looking.

Flashfxp support are just not replying to my emails and I don't think they ever will, I purchased the software from someone calling themselves "avongate" my question is who should refund me flash fxp (who never reply to my emails) or avongate the people I purchased the software from?

Your advice would be appreciated.

Kind Regards

Richard

[MxxCon]

Avangate is just a payment processor. I doubt they will issue you a refund. I think they will instruct you to contact the software seller for them to initiate a refund.
If you don't hear back from FlashFXP support, you could request a chargeback from your creditcard company.

In FlashFXP go to Help menu, then About and then Details. Paste here what you see there.

[forgetit]

Did you receive two keys by any chance?

They changed the key with version 4. It looks as if you are trying to use the key for version 3 on version 5 software. or vice versa.

[adinafurniture]

I have the same problem

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