Data Socket Error

[john_28]

Can anyone help, I have been trying all day to fix this.

[16:38:04] FlashFXP 5.4.0 (build 3970)
[16:38:04] Support Forums https://oss.azurewebsites.net/forum/
[16:38:04]
[16:38:05] Winsock 2.2 -- OpenSSL 1.1.0e 16 Feb 2017
[16:38:09] [R] Connecting to Airgunfo -> DNS=#######t IP=###### PORT=21
[16:38:09] [R] Connected to ######
[16:38:09] [R] 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
[16:38:09] [R] 220-You are user number 1 of 50 allowed.
[16:38:09] [R] 220-Local time is now 16:26. Server port: 21.
[16:38:09] [R] 220-This is a private system - No anonymous login
[16:38:09] [R] 220-IPv6 connections are also welcome on this server.
[16:38:09] [R] 220 You will be disconnected after 15 minutes of inactivity.
[16:38:09] [R] AUTH TLS
[16:38:09] [R] 234 AUTH TLS OK.
[16:38:09] [R] TLSv1.2 negotiation successful...
[16:38:09] [R] TLSv1.2 encrypted session using cipher ECDHE-RSA-AES256-GCM-SHA384 (256 bits)
[16:38:09] [R] PBSZ 0
[16:38:09] [R] 200 PBSZ=0
[16:38:09] [R] USER ipb_support@airgunforum.net
[16:38:09] [R] 331 User ipb_support@airgunforum.net OK. Password required
[16:38:09] [R] PASS (hidden)
[16:38:09] [R] 230 OK. Current restricted directory is /
[16:38:09] [R] SYST
[16:38:09] [R] 215 UNIX Type: L8
[16:38:09] [R] FEAT
[16:38:09] [R] 211-Extensions supported:
[16:38:09] [R] EPRT
[16:38:09] [R] IDLE
[16:38:09] [R] MDTM
[16:38:09] [R] SIZE
[16:38:09] [R] MFMT
[16:38:09] [R] REST STREAM
[16:38:09] [R] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNI X.gid*;unique*;
[16:38:09] [R] MLSD
[16:38:09] [R] AUTH TLS
[16:38:09] [R] PBSZ
[16:38:09] [R] PROT
[16:38:09] [R] UTF8
[16:38:09] [R] TVFS
[16:38:09] [R] ESTA
[16:38:09] [R] PASV
[16:38:09] [R] EPSV
[16:38:09] [R] SPSV
[16:38:09] [R] ESTP
[16:38:09] [R] 211 End.
[16:38:09] [R] OPTS UTF8 ON
[16:38:09] [R] 200 OK, UTF-8 enabled
[16:38:09] [R] PWD
[16:38:09] [R] 257 "/" is your current location
[16:38:09] [R] PROT P
[16:38:09] [R] 200 Data protection level set to "private"
[16:38:09] [R] PASV
[16:38:09] [R] 227 Entering Passive Mode (37,75,233,13,192,120)
[16:38:09] [R] Opening data connection IP: 37.75.233.13 PORT: 49272
[16:38:30] [R] Data Socket Error: Connection timed out
[16:38:31] [R] List Error
[16:38:31] [R] PASV mode failed, trying PORT mode.
[16:38:31] [R] Listening on PORT: 50641, Waiting for connection.
[16:38:31] [R] PORT 86,31,111,237,197,209
[16:38:32] [R] 200 PORT command successful
[16:38:32] [R] MLSD
[16:38:33] [R] 425 Could not open data connection to port 50641: Connection refused
[16:38:34] [R] List Error
[16:38:34] [R] Data Socket Error: Connection failed

[msg7086]

Are you the site admin or a user? It seems to me like the server didn't expose the passive port range, and you are also behind a firewall / router.

Please also note that you did not fully discard server and client IPs in your posted log.