Go Back   FlashFXP Forums > >

General Discussion Need help? Have a problem? Let us help you. Bug reports and feature requests should be made using the Bug Tracker or Feature Tracker

Closed Thread
 
Thread Tools Rate Thread Display Modes
Old 12-22-2013, 01:09 PM   #1
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default Flashfxp problem data socket error.

Recently, I have the following problem in FlashFXP and this happens quite often:

Data socket error, connection interrupted
File transfer failed: Kerst2013 (54) jpg.
PASV
227 Entering Passive Mode (181,224,129,12,135,72)
Opening data connection address: 181.224.129.12. Port: 34632
RETR. Kerst2013 (54). Jpg
150 Accepted data connection
150 210.4 bytes to download
226-File successfully transferd

Kerst2013 (54). Jpg is an example

It's not the hosting company because there is nothing to worry about, this I checked there (www.siteground.com)

version:
FlashFXP version: 4.4.3 (build 2029)
Operating System: Windows 8.1 x64
Installation type: All User - Common data folder

Regards:
Piet Manders
mandersp is offline  
Old 12-22-2013, 02:06 PM   #2
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

Pleas turn on timestamps for the session log.

To do this right-click on the session log window and from the popup menu select "Timestamps"

This must be done first, since this setting is not retroactive.

Then reproduce the problem, when posting the session log it is vital to include some of the lines prior to the actual line where the error occurs roughly 10 lines is a good number.

For your current log I can see that the data socket connection was interrupted but without timestamps its difficult to tell if this was caused immediately or after a certain amount of time.

Also are you using a software firewall, if so what is the name and version?
bigstar is offline  
Old 12-24-2013, 07:58 AM   #3
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default

Quote:
Originally Posted by bigstar View Post
Pleas turn on timestamps for the session log.

To do this right-click on the session log window and from the popup menu select "Timestamps"

This must be done first, since this setting is not retroactive.

Then reproduce the problem, when posting the session log it is vital to include some of the lines prior to the actual line where the error occurs roughly 10 lines is a good number.

For your current log I can see that the data socket connection was interrupted but without timestamps its difficult to tell if this was caused immediately or after a certain amount of time.

Also are you using a software firewall, if so what is the name and version?

It was the firewall from Eset Smart Secitury, he was too strong.
mandersp is offline  
Old 12-24-2013, 08:29 AM   #4
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default

Is was not the firewall....

[14:23:44] [R] MFMT 20121102153134 /public_html/test/images/stories/fotogallery/Heijen/090103 Heijensneeuw/P1033726.JPG
[14:23:44] [R] 213 UTIME OK
[14:23:44] [R] MLST P1033727.JPG
[14:23:44] [R] 550 Can't check for file existence
[14:23:44] [R] PASV
[14:23:44] [R] 227 Entering Passive Mode (181,224,129,12,135,185)
[14:23:44] [R] Openen van data verbinding ADRES: 181.224.129.12 POORT: 34745
[14:23:44] [R] STOR P1033727.JPG
[14:23:44] [R] 150 Accepted data connection
[14:23:47] [R] 226-File successfully transferred
[14:23:47] [R] 226 2.387 seconds (measured here), 312.34 Kbytes per second
Attachments Pending Approval
File Type: zip flashfxp.zip
mandersp is offline  
Old 12-24-2013, 09:08 AM   #5
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

Thank you, I will review the log file you attached.

As for the line you marked in bold. this is perfectly normal, FlashFXP is checking to see if the file exists on the ftp server and this reply is indicating that the file does not exist.
bigstar is offline  
Old 12-24-2013, 09:28 AM   #6
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

The error message I see in your log is "Connection timed out" this indicates that the ftp server failed to respond to the connection attempt request.

This could be caused a problem with the FTP server where perhaps due to some unknown condition it's unable to accept the connection or it could be caused by a firewall or filtering software anywhere in-between blocking the connection attempt.

I don't believe that this problem is caused by FlashFXP.
bigstar is offline  
Old 12-24-2013, 09:48 AM   #7
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default

Quote:
Originally Posted by bigstar View Post
The error message I see in your log is "Connection timed out" this indicates that the ftp server failed to respond to the connection attempt request.

This could be caused a problem with the FTP server where perhaps due to some unknown condition it's unable to accept the connection or it could be caused by a firewall or filtering software anywhere in-between blocking the connection attempt.

I don't believe that this problem is caused by FlashFXP.

Thank you.
I thought so.

Regards and have a good Christmas...
mandersp is offline  
Old 01-04-2014, 11:30 AM   #8
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default

It was the data link mode settings on flashfxp.

The settings must be on active (Port) and not at global.
mandersp is offline  
Old 02-05-2014, 02:25 PM   #9
wonderful
Junior Member
FlashFXP Registered User
 
Join Date: Jun 2008
Posts: 5
Default

I have a similar problem, I tried the solution changing to ACTIVE mode and the files are uploading now still some files are not uploaded and it still takes a long time to upload each file and the size of each is only a few kb! I'm pulling my hard trying to upload only 7MB the last 2 days.

I hit allow flashfxp when the window firewall asked, what else should be done?

I tried on 3 different pcs window8 and window 8.1 and all got the same problem.

Update: I borrowed my uncle his machine is window 7 with flashfxp 4.4.1 and had no problem uploading whatsoever.

So it seems the issue is with flashfxp latest version and window 8?

Btw, I have AVG anti virus installed on my window 8.1 machine.
Firewall I just use the default that came with window

Please see the zip file for 2 logs: one is with active mode and one is passive mode by default

Thanks,
Attachments Pending Approval
File Type: zip feb5-log.zip

Last edited by wonderful; 02-05-2014 at 02:34 PM.
wonderful is offline  
Old 02-23-2014, 11:19 AM   #10
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default

In the last version of Flashfpx I have the same problem in Windows 8.1 and Nod32 antivirus

Recently, I have the following problem in FlashFXP and this happens quite often:
Data socket error, connection interrupted

In Filezza I have no problems with data socket error????
mandersp is offline  
Old 02-23-2014, 03:40 PM   #11
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

Quote:
Originally Posted by mandersp View Post
In the last version of Flashfpx I have the same problem in Windows 8.1 and Nod32 antivirus

Recently, I have the following problem in FlashFXP and this happens quite often:
Data socket error, connection interrupted

In Filezza I have no problems with data socket error????
Please include the session log. Out of context its difficult to know exactly what might be triggering this error.

Sometimes it is helpful to see your flashfxp configuration, this information is stored in a file named flashfxp.ini, the location of this file can be found from within FlashFXP on the main menu > Help > About >Details tab. If you could send me a private message with your flashfxp.ini attached it, thanks.

Last edited by bigstar; 02-23-2014 at 04:18 PM.
bigstar is offline  
Old 02-24-2014, 01:58 PM   #12
mandersp
Junior Member
FlashFXP Registered User
 
Join Date: Oct 2009
Posts: 14
Default

[19:53:17] [R] PASV
[19:53:17] [R] 227 Entering Passive Mode (181,224,129,12,135,154)
[19:53:17] [R] Openen van data verbinding ADRES: 181.224.129.12 POORT: 34714
[19:53:38] [R] Data Socket Error: Verbinding onderbroken
[19:53:38] [R] Bestandsoverdracht Mislukt: DSC_0628.png
[19:53:38] [R] PASV
[19:53:38] [R] 227 Entering Passive Mode (181,224,129,12,135,225)
[19:53:38] [R] Openen van data verbinding ADRES: 181.224.129.12 POORT: 34785
[19:53:38] [R] RETR DSC_0628.png
[19:53:39] [R] 150-Accepted data connection
[19:53:39] [R] 150 509.9 kbytes to download
mandersp is offline  
Closed Thread

Tags
data, download, flashfxp, jpg, kerst2013

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:36 AM.

Parts of this site powered by vBulletin Mods & Addons from DragonByte Technologies Ltd. (Details)