Problems during uploading files

[omriazran]

Hi there.

I'm having some problems to upload files to my host via FTP / Flashfxp.
I just want to find what and if there is a problem.

I'm uploading files and sometimes the connection is lost during the upload
or it says transfer failed, and all that is during upload. also connection timed out.

There is anything I need to do? like, Opening any ports on my PC?
or do any setting on the flashfxp?

Thanks for helpers.




* FlashFXP v[4].[4], build [1991 ], [X]registered, [ ]unregistered, [ ]pirated
* OS [ ] Windows 8, [X] Windows 7, [ ] WinXP, [ ] Other (specify)
* Running behind hardware router/firewall [X] Yes & Model [SAGEMCOM F@st 3184 (Router)], [ ] No, [ ] Not sure
* Running software firewall [X] Yes, Name [Windows Firewall], Ver. [ ], or [ ] No
* Running Antivirus [X] Yes, Name [NOD32 Antivirus] or [ ] No
* Internet Connection [ ] DSL, [ ] CABLE, [ ] Other(specify)

My router and modem is at one box. from Sagemcom - SAGEMCOM F@st 3184

[X3]

Read this https://oss.azurewebsites.net/forum/flashf...e-posting.html

We need a log at very least, the info you provide is vague at best.

[omriazran]

Originally Posted by X3

Read this https://oss.azurewebsites.net/forum/flashf...e-posting.html

We need a log at very least, the info you provide is vague at best.

I edited. Sorry for that

[X3]

Still need a timestamped session log

[omriazran]

Originally Posted by X3

Still need a timestamped session log

Here you go: http://ctrlartdesigns.com/lastupload.log

[X3]

Can you try with passive mode instead of port?

[omriazran]

I can upload all the files eventually. but during the upload, it's losing the connection or timeout or failed.
I can try now do it. and upload something, I will send the new log to you.

[omriazran]

Originally Posted by X3

Can you try with passive mode instead of port?

I just checked and it is and always was Passive Mode.

[X3]

Any logs just post them in forums, someone is bound to have a look and maybe spot the issue.

Things you can try is reduce the TCP/IP keepalives from 120 to 3 minutes and make sure your send/receive buffers are default for now.



Obviously make sure the server is configure to allow passive/promiscuous

[omriazran]

When I changed 120 minutes to 3 minutes. and tried to connect to the server It didn't connect. Look below.

FlashFXP 4.4.0 (build 1991)
Support Forums http://forum.flashfxp.com
[14:45:36] Winsock 2.2 -- OpenSSL 1.0.1e 11 Feb 2013
[14:45:43] [R] Connecting to ctrlartdesigns.com -> DNS=ctrlartdesigns.com IP=72.41.94.2 PORT=21
[14:46:04] [R] Connection failed (Connection timed out)
[14:46:04] [R] Delaying for 120 seconds before reconnect attempt #1

When I undo it, it was fine but still with problems:

[14:46:33] [R] Connecting to ctrlartdesigns.com -> DNS=ctrlartdesigns.com IP=72.41.94.2 PORT=21
[14:46:33] [R] Connected to ctrlartdesigns.com
[14:46:33] [R] 220 ProFTPD 1.3.3g Server (72.41.94.2) [72.41.94.2]
[14:46:33] [R] USER c320181
[14:46:33] [R] 331 Password required for c320181
[14:46:33] [R] PASS (hidden)
[14:46:38] [R] 230 User c320181 logged in
[14:46:38] [R] SYST
[14:46:38] [R] 215 UNIX Type: L8
[14:46:38] [R] FEAT
[14:46:39] [R] 211-Features:
[14:46:39] [R] MDTM
[14:46:39] [R] MFMT
[14:46:39] [R] TVFS
[14:46:39] [R] AUTH TLS
[14:46:39] [R] MFF modify;UNIX.group;UNIX.mode;
[14:46:39] [R] MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX .mode*;UNIX.owner*;
[14:46:39] [R] PBSZ
[14:46:39] [R] PROT
[14:46:39] [R] REST STREAM
[14:46:39] [R] SIZE
[14:46:39] [R] 211 End
[14:46:39] [R] PWD
[14:46:39] [R] 257 "/" is the current directory
[14:46:39] [R] PASV
[14:46:39] [R] 227 Entering Passive Mode (72,41,94,2,214,2).
[14:46:39] [R] Opening data connection IP: 72.41.94.2 PORT: 54786
[14:47:00] [R] Data Socket Error: Connection timed out
[14:47:01] [R] List Error
[14:47:01] [R] PASV mode failed, trying PORT mode.
[14:47:01] [R] Listening on PORT: 52662, Waiting for connection.
[14:47:01] [R] PORT 192,168,1,16,205,182
[14:47:01] [R] 200 PORT command successful
[14:47:01] [R] MLSD
[14:47:02] [R] 150 Opening ASCII mode data connection for MLSD
[14:47:02] [R] 226 Transfer complete
[14:47:02] [R] List Complete: 1 KB in 0.99 second (1.8 KB/s)
[14:47:02] [R] PORT mode was successful, Please update the data connection mode in your site profile.

[X3]

have you got access to the server to hook me up with a test account? pm me the details if so.

Also your log do what it says on last line

 [14:47:02] [R] PORT mode was successful, Please update the data connection mode in your site profile.

1. That's F4 pick the site>Options tab>Data connection mode>Active mode PORT
   
2. Disable use site IP for passive mode coonections as well if that alone has no effect.
   
3. Make sure te port range is not blocked server or client side.

Clearly the server is not setup to accept passive (look at server config as well) so you need to specify port mode per site and maybe look at server config.

If I can test the server myself Ill bve able to see what else is going on.

[omriazran]

Originally Posted by X3

have you got access to the server to hook me up with a test account? pm me the details if so.

Also your log do what it says on last line

 [14:47:02] [R] PORT mode was successful, Please update the data connection mode in your site profile.

1. That's F4 pick the site>Options tab>Data connection mode>Active mode PORT
   
2. Disable use site IP for passive mode coonections as well if that alone has no effect.
   
3. Make sure te port range is not blocked server or client side.

Clearly the server is not setup to accept passive (look at server config as well) so you need to specify port mode per site and maybe look at server config.

If I can test the server myself Ill bve able to see what else is going on.

I really don't understand the thing with the F4.
I can't find the Active mode there.

[X3]

F4 is site manager



Like I said

That's F4 pick the site>Options tab>Data connection mode>Active mode PORT

Its there

[omriazran]

But to set it for Adobe site? to put it as "Active mode PORT" ?

[X3]

No that's just an example, obviously you modify your own site, no?