Connection Problems

JillK · 06-15-2007, 02:43 PM

Hi,
Thanks for any suggestions. I have several sites set up with the same host provider. 3 are already have set up in FlashFXP under sites and they are connecting just fine.

At the moment I'm trying to set up a 4th site and it simply will not connect. I know I have the right information added. I even went to the host provider and signed in just to be sure.

I turned off my firewall and my virus protection to see if either or might be causing trouble but nothing is making any difference.

So any thoughts or advice would be greatly appreciated.

Jill

MxxCon · 06-15-2007, 03:23 PM

http://www.inicom.net/forum/showthread.php?t=4275

JillK · 06-17-2007, 09:04 PM

Hi,
Sorry I did not provide enough information in my first post for you to help me. I hope this will be all you need.
As I just tried setting up another site and im having the same trouble. The sites I already have set up connect just fine. New ones I try to set up just will not connect.

Thanks,
Jill

Flash Version 3.40 (build 1145) Registered Yes
Windows XP
Running behind router NO
running firewall. Yes windows firewall
Anti virus Avast Version 4.7 Professional
Network Cable DSL

WinSock 2.0 -- OpenSSL 0.9.8b 04 May 2006
[R] Connecting to laserservice911 -> DNS=laserservice911.com IP=208.109.78.64 PORT=21
[R] Connected to laserservice911
[R] 220 Microsoft FTP Service
[R] USER laser911
[R] 331 Password required for laser911.
[R] PASS (hidden)
[R] 530 User laser911 cannot log in.
[R] Connection failed
[R] Delaying for 120 seconds before reconnect attempt #1
[R] Connecting to laserservice911 -> DNS=laserservice911.com IP=208.109.78.64 PORT=21 (attempt # 1)
[R] Connected to laserservice911
[R] 220 Microsoft FTP Service
[R] USER laserservice
[R] 331 Password required for laserservice.
[R] PASS (hidden)
[R] 530 User laserservice cannot log in.
[R] Connection failed

MxxCon · 06-17-2007, 10:38 PM

[R] 530 User laser911 cannot log in.
i'm not too familiar with MS ftp server messages but it sounds like you either have wrong login/password info or your ftp account is disabled...you should contact administrator of that server and show them this that error..

JillK · 06-18-2007, 07:56 AM

Quote:

Originally Posted by MxxCon

[R] 530 User laser911 cannot log in.
i'm not too familiar with MS ftp server messages but it sounds like you either have wrong login/password info or your ftp account is disabled...you should contact administrator of that server and show them this that error..

Hi
Thanks for taking a look. Im 100% sure the user name and password are correct. I can sign in to Go Daddy and uploat the files that way, but that is not what I want to do, I will show them the error message Im getting.

Jill

MxxCon · 06-18-2007, 03:45 PM

if you say that you have correct login info, there is nothing you can do with flashfxp to fix this..no settings to change. it could be that server is misconfigured for your ftp account.

although, does your password have any special characters that flashfxp might stubble on?
try connecting using regular ftp.exe from command line.