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Project: FlashFXP Bug Reports Ticket Tools
ID: 481 Category: FlashFXP Bug
Title: Times out Status: Closed (Fixed / Implemented)
Severity: Critical Version: 4.1 beta

Member
SnoBrdr
04-22-2011, 08:10 AM
Times out

Running 4.1 build 1561 but I also observed this with the previous build 1559 I think it was.

I connect to any ftp site, starts uploading fine but after a few seconds the speed just continues to drop until it gets to zero.

Then this happen:

[R] Data Socket Error: Connection refused
Resumed: 13.r00 0 bytes in 1.15 seconds (0.0 KB/s)
[R] Transfer Failed!

Happens every time, on every site.

Switched back to my backup of flashfxp 3.6.0 (1240) and all works perfectly.

Running Win7 Pro with Sp1.
Super Duper
MxxCon
04-22-2011, 08:47 AM
Re: Times out

you will need to post a lot more of the session log from working and not working versions
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Member
SnoBrdr
04-23-2011, 06:05 AM
Re: Times out

Quote:
Originally Posted by MxxCon
you will need to post a lot more of the session log from working and not working versions
Where do I find these logs?

I checked the option for the logs but can't find them
Member
SnoBrdr
04-23-2011, 06:25 AM
Re: Times out

Quote:
Originally Posted by MxxCon
you will need to post a lot more of the session log from working and not working versions
Here is the session log from a failed attempt:

[2011-04-23 07:19:06 am] [R] Connecting to Betty -> DNS=boops.myftp.org IP=71.1.133.233 PORT=4401
[2011-04-23 07:19:06 am] [R] Connected to Betty
[2011-04-23 07:19:06 am] [R] 220 Gene6 FTP Server v3.10.0 (Build 2) ready...
[2011-04-23 07:19:06 am] [R] AUTH SSL
[2011-04-23 07:19:06 am] [R] 234 AUTH command ok; starting SSL connection.
[2011-04-23 07:19:06 am] [R] Connected. Negotiating TLSv1 session
[2011-04-23 07:19:06 am] [R] TLSv1 negotiation successful...
[2011-04-23 07:19:06 am] [R] TLSv1 encrypted session using cipher AES256-SHA (256 bits)
[2011-04-23 07:19:06 am] [R] PBSZ 0
[2011-04-23 07:19:06 am] [R] 200 PBSZ=0
[2011-04-23 07:19:06 am] [R] USER snobrdr
[2011-04-23 07:19:07 am] [R] 331 Password required for snobrdr.
[2011-04-23 07:19:07 am] [R] PASS (hidden)
[2011-04-23 07:19:07 am] [R] 230 User snobrdr logged in.
[2011-04-23 07:19:07 am] [R] SYST
[2011-04-23 07:19:07 am] [R] 215 UNIX Type: L8
[2011-04-23 07:19:07 am] [R] FEAT
[2011-04-23 07:19:07 am] [R] 211-Extensions supported:
[2011-04-23 07:19:07 am] [R] AUTH TLS
[2011-04-23 07:19:07 am] [R] CCC
[2011-04-23 07:19:07 am] [R] CLNT
[2011-04-23 07:19:07 am] [R] CPSV
[2011-04-23 07:19:07 am] [R] EPRT
[2011-04-23 07:19:07 am] [R] EPSV
[2011-04-23 07:19:07 am] [R] MDTM
[2011-04-23 07:19:07 am] [R] MFCT
[2011-04-23 07:19:07 am] [R] MFMT
[2011-04-23 07:19:07 am] [R] MLST type*;size*;create;modify*;
[2011-04-23 07:19:07 am] [R] MODE Z
[2011-04-23 07:19:07 am] [R] PASV
[2011-04-23 07:19:07 am] [R] PBSZ
[2011-04-23 07:19:07 am] [R] PROT
[2011-04-23 07:19:07 am] [R] REST STREAM
[2011-04-23 07:19:07 am] [R] SIZE
[2011-04-23 07:19:07 am] [R] SSCN
[2011-04-23 07:19:07 am] [R] TVFS
[2011-04-23 07:19:07 am] [R] UTF8
[2011-04-23 07:19:07 am] [R] XCRC "filename" SP EP
[2011-04-23 07:19:07 am] [R] XMD5 "filename" SP EP
[2011-04-23 07:19:07 am] [R] XSHA1 "filename" SP EP
[2011-04-23 07:19:07 am] [R] 211 End.
[2011-04-23 07:19:07 am] [R] CLNT FlashFXP 4.1.0.1561
[2011-04-23 07:19:07 am] [R] 200 Noted.
[2011-04-23 07:19:07 am] [R] OPTS UTF8 ON
[2011-04-23 07:19:07 am] [R] 200 UTF8 OPTS ON
[2011-04-23 07:19:07 am] [R] PWD
[2011-04-23 07:19:07 am] [R] 257 "/" is current directory.
[2011-04-23 07:19:07 am] [R] CWD /Test Delete me please
[2011-04-23 07:19:07 am] [R] 250 CWD command successful. "/Test Delete me please" is current directory.
[2011-04-23 07:19:07 am] [R] PWD
[2011-04-23 07:19:07 am] [R] 257 "/Test Delete me please" is current directory.
[2011-04-23 07:19:07 am] [R] MODE Z
[2011-04-23 07:19:08 am] [R] 200 Mode Z ok.
[2011-04-23 07:19:08 am] [R] PROT P
[2011-04-23 07:19:08 am] [R] 200 PROT command successful.
[2011-04-23 07:19:08 am] [R] PASV
[2011-04-23 07:19:08 am] [R] 227 Entering Passive Mode (192,168,1,100,95,238)
[2011-04-23 07:19:08 am] [R] Opening data connection IP: 71.1.133.233 PORT: 24558
[2011-04-23 07:19:08 am] [R] MLSD
[2011-04-23 07:19:08 am] [R] Connected. Negotiating TLSv1 session
[2011-04-23 07:19:08 am] [R] TLSv1 negotiation successful...
[2011-04-23 07:19:08 am] [R] TLSv1 encrypted session using cipher AES256-SHA (256 bits)
[2011-04-23 07:19:08 am] [R] 150 Data connection accepted from 24.250.6.185:32869; transfer starting.
[2011-04-23 07:19:08 am] [R] 226-Compression : 64.67% (130 Bytes/201 Bytes).
[2011-04-23 07:19:08 am] [R] 226 Transfer ok.
[2011-04-23 07:19:08 am] [R] List Complete: 193 bytes in 0.82 seconds (0.2 KB/s)
[2011-04-23 07:19:08 am] [R] TYPE I
[2011-04-23 07:19:08 am] [R] 200 Type set to I.
[2011-04-23 07:19:08 am] [R] PASV
[2011-04-23 07:19:09 am] [R] 227 Entering Passive Mode (192,168,1,100,95,239)
[2011-04-23 07:19:09 am] [R] Opening data connection IP: 71.1.133.233 PORT: 24559
[2011-04-23 07:19:09 am] [R] REST 15671236
[2011-04-23 07:19:09 am] [R] 350 Restarting at 15671236. Send STORE or RETRIEVE.
[2011-04-23 07:19:09 am] [R] STOR Hirens.BootCD.13.2.zip
[2011-04-23 07:19:09 am] [R] Connected. Negotiating TLSv1 session
[2011-04-23 07:19:09 am] [R] TLSv1 negotiation successful...
[2011-04-23 07:19:09 am] [R] TLSv1 encrypted session using cipher AES256-SHA (256 bits)
[2011-04-23 07:19:09 am] [R] 150 Data connection accepted from 24.250.6.185:33893; transfer starting for /Test Delete me please/Hirens.BootCD.13.2.zip
[2011-04-23 07:20:09 am] Transfer Timed Out
[2011-04-23 07:20:09 am] [R] 226-Compression : 100.03% (3.737 MBytes/3.736 MBytes).
[2011-04-23 07:20:09 am] [R] 226 File received ok.
[2011-04-23 07:20:09 am] Resumed: Hirens.BootCD.13.2.zip 0 bytes in 1 minute 0 second (0.0 KB/s)
[2011-04-23 07:20:09 am] [R] Transfer Failed!
[2011-04-23 07:20:09 am] [R] PASV
[2011-04-23 07:20:09 am] [R] 227 Entering Passive Mode (192,168,1,100,95,238)
[2011-04-23 07:20:09 am] [R] Opening data connection IP: 71.1.133.233 PORT: 24558
[2011-04-23 07:20:09 am] [R] REST 15671236
[2011-04-23 07:20:09 am] [R] 350 Restarting at 15671236. Send STORE or RETRIEVE.
[2011-04-23 07:20:09 am] [R] STOR Hirens.BootCD.13.2.zip
[2011-04-23 07:20:09 am] [R] Connected. Negotiating TLSv1 session
[2011-04-23 07:20:10 am] [R] 550 Cannot STOR. No permission.
[2011-04-23 07:20:10 am] [R] Transfer Failed!
[2011-04-23 07:20:10 am] [R] PASV
[2011-04-23 07:20:10 am] [R] 227 Entering Passive Mode (192,168,1,100,95,238)
[2011-04-23 07:20:10 am] [R] Opening data connection IP: 71.1.133.233 PORT: 24558
[2011-04-23 07:20:10 am] [R] REST 15671236
[2011-04-23 07:20:10 am] [R] 350 Restarting at 15671236. Send STORE or RETRIEVE.
[2011-04-23 07:20:10 am] [R] STOR Hirens.BootCD.13.2.zip
[2011-04-23 07:20:10 am] [R] Connected. Negotiating TLSv1 session
[2011-04-23 07:20:10 am] [R] 550 Cannot STOR. No permission.
[2011-04-23 07:20:10 am] [R] Transfer Failed!
[2011-04-23 07:20:10 am] Transfer queue completed
[2011-04-23 07:20:10 am] Transferred 1 File (0 bytes) in 1 minute 4 second (0.0 KB/s)
[2011-04-23 07:20:10 am] 1 File Failed
[2011-04-23 07:20:21 am] [R] QUIT
[2011-04-23 07:20:21 am] [R] 221 Goodbye.
[2011-04-23 07:20:21 am] Log Closed
Super Duper
MxxCon
04-23-2011, 03:43 PM
Re: Times out

This looks like a problem with this ftp server and not FlashFXP
So far I see 2 problems

Code:
[R] PASV
[R] 227 Entering Passive Mode (192,168,1,100,95,238)
[R] Opening data connection IP: 71.1.133.233 PORT: 24558
You are connecting to the server on IP 71.1.133.233, but when you go to start transferring files you tell the server to be in PASV mode, it replies back that its IP is 192.168.1.100, which is a local LAN IP. Luckily, FlashFXP is smart enough to understand that this is a wrong answer and uses the right IP address. However, you should still contact this server's administrator and have them fix this misconfiguration.
2nd problem is
Code:
[R] STOR Hirens.BootCD.13.2.zip
[R] 550 Cannot STOR. No permission.
You try to start upload but server replies back saying you have no permission to upload.
Once again, you need to contact server's administrator to fix this problem.
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Member
SnoBrdr
04-23-2011, 04:32 PM
Re: Times out

Well I will check with them but this has happened on 5 different servers and did not happen before the upgrade to build 1559 and then to 1561.

And as I stated above, it does not happen when I use version 3.x
Super Duper
MxxCon
04-23-2011, 07:58 PM
Re: Times out

It's impossible to do anything without seeing logs to understand what's going on.
Post another session log from another that shows that it doesn't work..the one you posted above shows problems with the server, not FlashFXP
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Member
SnoBrdr
04-23-2011, 09:08 PM
Re: Times out

Quote:
Originally Posted by MxxCon
It's impossible to do anything without seeing logs to understand what's going on.
Post another session log from another that shows that it doesn't work..the one you posted above shows problems with the server, not FlashFXP
Well I fixed it.

I just downloaded and installed v4.0 Build 1548 and now all is well again.

Obviously there is something amiss in the beta.

Thank you.
FlashFXP Developer
bigstar
04-24-2011, 08:09 AM
Re: Times out

Thank you for your bug report.

This issue has been confirmed.

We hope to have this issue resolved in the next build.
Member
SnoBrdr
04-27-2011, 05:05 AM
Re: Times out

Quote:
Originally Posted by bigstar
Thank you for your bug report.

This issue has been confirmed.

We hope to have this issue resolved in the next build.
Was this fixed in 1562?

Didn't see it in the change log.

Thanks
FlashFXP Developer
bigstar
04-27-2011, 11:25 AM
Re: Times out

There are numerous bugs causing the problem you experience.

All of these issues are related to MODE Z compression and specifically when using MODE Z for uploads.

With the help of a couple users we have determined there are multiple issues.

1. In some cases MODE Z uploads will stall or timeout after 2 minutes.
2. In some cases MODE Z uploads will fail due to a reported decompression error from the server.
3. In some cases MODE Z uploads will fail when the connection is secure (SSL/TLS).
4. In some cases MODE Z uploads will fail when using active mode (PORT).

In FlashFXP v4.1 I have rewritten 50% of the socket library and most of the MODE Z routines, by the time I'm done most if not all will be rewritten.

All of this code was tested prior to any public beta release, however there are so many factors that come into play that its impossible for me to test every conceivable combination, I test what I can and leave the rest to beta testers.

Some of these above issues have been fixed for the next release and others are pending while waiting to hear from certain users who are conducting tests for me to see if the issue is 100% fixed.

Because your original bug report wasn't clear and didn't provide very much information I did not attribute your problem to the MODE Z issue which was reported over the weekend.

In the future please post your bug reports for v4.1 beta releases directly to the forum post that is created for the release, this will make it easier for everyone. My top priority for the past 3 days has been to workout this MODE Z issue and the updates to this ticket were overlooked until now.
Member
SnoBrdr
04-27-2011, 12:52 PM
Re: Times out

Understood and will do so, if I find any, in the future.

Thanks
FlashFXP Developer
bigstar
04-28-2011, 06:58 AM
Re: Times out

I a new build has been released to address these issues.
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