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Old 02-16-2008, 02:16 PM   #1
crendore
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Question Pure-FTPd & Flashfxp Upload Timeouts

I'm having this very strange timeout problem when uploading to a Pure-FTPd with flashfxp.
I've tried both passive and port mode. In both cases Flashfxp times out at exactly 45 seconds in, reconnects to the server, and resumes, repeat. see server side log:
Code:
Feb 15 17:26:57 box155 pure-ftpd: (?@xxx.194.108.81) [INFO] dubstepr is now logged in
Feb 15 17:26:58 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [NOTICE] Restarting at 20922368
Feb 15 17:27:44 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [INFO] Timeout (no new data for 900 seconds)
Feb 15 17:27:46 box155 pure-ftpd: (?@xxx.194.108.81) [INFO] dubstepr is now logged in
Feb 15 17:27:47 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [NOTICE] Restarting at 31244288
Feb 15 17:28:33 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [INFO] Timeout (no new data for 900 seconds)
Feb 15 17:28:35 box155 pure-ftpd: (?@xxx.194.108.81) [INFO] dubstepr is now logged in
Feb 15 17:28:36 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [NOTICE] Restarting at 41918464
Feb 15 17:29:22 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [INFO] Timeout (no new data for 900 seconds)
Feb 15 17:29:25 box155 pure-ftpd: (?@xxx.194.108.81) [INFO] dubstepr is now logged in
Feb 15 17:29:25 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [NOTICE] Restarting at 52568064
Feb 15 17:30:11 box155 pure-ftpd: (dubstepr@xxx.194.108.81) [INFO] Timeout (no new data for 900 seconds)
Now at first i blamed it on the Pro-ftpd server because i consider flashfxp to be a god. BUT when i tested out the same file transfer from the same computer but using Filezilla instead i got faster transfer rates, and NO 45 second time-outs for the whole upload (2.2GB file).

Flash Version 3.1.14 (build 1078) - Windows XP - SP2
Any suggestions?
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Old 02-16-2008, 03:36 PM   #2
bigstar
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First off you should probably upgrade to v3.4 final or v3.6 beta (I'd recommend v3.6 beta though), both of these versions will provide you with better results than from v3.1.

if that doesn't help can you post the ftp session log from FlashFXP.
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Old 02-16-2008, 04:10 PM   #3
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Heres the test results from uploading a 2.2 GB file, i got tired of waiting for the file to complete transfer so this is just a snipet of the logs.
One interesting note (besides the timeouts) is that with FileZilla i'm getting speeds 800KB/s+
And with FlashFXP i get speeds around 250kB/s what gives?
And the timeout thing is just a total mystery to me, seems like its totally client side to me cause it doesn't happen with FileZilla, but regardless, heres a server configuration file:

Code:
ChrootEveryone              yes
BrokenClientsCompatibility  no
MaxClientsNumber            50
Daemonize                   yes
MaxClientsPerIP             8
VerboseLog                  no
DisplayDotFiles             yes
AnonymousOnly               no
NoAnonymous                 no
SyslogFacility              ftp
DontResolve                 yes
MaxIdleTime                 15
ExtAuth /var/run/ftpd.sock
LimitRecursion              2000 8
AnonymousCanCreateDirs      no
MaxLoad                     4
AntiWarez                   yes
Umask                       133:022
MinUID                      100
AllowUserFXP                no
AllowAnonymousFXP           no
ProhibitDotFilesWrite       no
ProhibitDotFilesRead        no
AutoRename                  no
AnonymousCantUpload         no
MaxDiskUsage               99
CustomerProof              yes
TLS     1

Last edited by bigstar; 05-28-2008 at 12:17 AM.
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Old 02-16-2008, 04:12 PM   #4
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Oh i didn't noticed you edit your original comments while i was preparing those logs. I'll test out 3.6 beta but i'm not interested in buying it if its going to have the same problem(s) as 3.1

[edit] just tested out the 3.6 beta, got significantly better upload speeds, but the 45 second timeout bug still exists. see attachment for new log

Last edited by bigstar; 05-28-2008 at 12:17 AM.
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Old 02-16-2008, 06:04 PM   #5
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enable send noop during transfer. that will solve your timeout problem.

ffxp 3.4 have been out for more than a year already, and you are still using 3.1.14.1078, which means you are way past your evaluation trial.
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Old 02-16-2008, 06:14 PM   #6
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This isn't about 3.1 anymore, I'm using the beta 3.6 in trial mode. I'm much more wealthy than i was years ago when i first tried flashfxp, actually willing to buy it if you guys fix this timeout bug.

I enabled the send noop during transfer, didn't fix problem, still disconnects at exactly 45 seconds.
How often do those noops get sent?

EDIT: try the test login yourselves, perhaps would be an easier way to figure this out.
login: test
pass: flashfxp
host: dubstepradio.com
port: 21

Last edited by crendore; 02-16-2008 at 06:24 PM.
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Old 02-17-2008, 12:53 AM   #7
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I was unable to reproduce the timeout problem with that ftp server, but I suspect I know the cause. Your router probably have very strict NAT (network address translations) or TCP idle timeout value, and the timeout is probably 45 seconds.

The noops are sent every 45 seconds, it can be changed via an INI setting if you want to test a lower value

under [proxy] add
SKAI=45

where 45 is the value you want.

[23:36:10] STOR test512
[23:36:10] 150 Accepted data connection
[23:58:11] 226-File successfully transferred
[23:58:11] 226 1320.493 seconds (measured here), 43.84 Kbytes per second
[23:58:11] Transferred: test512 56.53 MB in 22 minutes 0 seconds (43.8 KB/s)

Last edited by bigstar; 02-17-2008 at 01:18 AM.
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Old 02-17-2008, 06:06 AM   #8
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Actually, i bought the software and the problem went away. apparently it is only a bug that exists in the trial version? does this sound crazy? or is this possible?
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Old 02-17-2008, 02:33 PM   #9
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This is very puzzling to me, there really isn't any explanation for this behavior to occur in the trial and disappear when registered. The only difference between the two is the shareware trial dialog on startup.

I spent about 30 minutes unsuccessfully trying to reproduce your results.
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