map and file icons are disappeared

[PaulH2]

I can't find a way to view those Icons again, Somebody any idea? Other users on the same device don't have this problem.

grtz Paul

[bigstar]

What icons are you referring to? Perhaps you can provide a screenshot and please explain your situation clearly and include as much detail as possible.

[X3]

Welcome to forums

@PaulH2

Right click on FlashFXP toolbar to enable/disable more buttons see screenshot

http://snag.gy/TOskb.jpg

And if by map you mean the local (house /remote button (globe) you only need to toggle it again to show local/remote views again.
I am sure a screenshot bigstar asked for will explain your situation better.

[PaulH2]

Look to the attachement to see where i'm talking about

grtz Paul

[bigstar]

From within FlashFXP on the main menu Help > About, then click the Details tab and paste the Windows OS/FlashFXP version info as shown in your reply.

[PaulH2]

Operating System: Windows 2008 R2 x64 Service Pack 1

FlashFXP version: 4.3.1 (build 1953)

Installation type: Per User - User data folder

Program folder [Access: Read / Write]
C:\Program Files (x86)\FlashFXP 4\

[bigstar]

Please upgrade to the latest version of FlashFXP and let us know if that resolves the problem or not.

https://oss.azurewebsites.net/download
(https://oss.azurewebsites.net/download)

[PaulH2]

Updating to the latest verson hasn't helped. Any other suggestions?

[MaikelS]

We updated to the latest version from your website, however some users are experiencing this issue. Thus updating did not resolve the issue. Could be some temp files in the user profile?

[X3]

Welcome to forums MaikeIS

Latest version is 4.4.1 build 2000 obtainable via liveupdates may need to set search for beta and stable builds.
Since you only specify latest obtainable in download page that wont be actual latest.

Update to that VERY latest and try again.

Also try selecting and or unselecting the settings as in screenshot.

http://snag.gy/mED5g.jpg

Something you may want to look at is also have you customized or have a program that changes the windows Folders icons or if not resetting them to default via Control Panel> Folder Options>View tab and click reset folders

http://snag.gy/XtSLg.jpg

Im more inclined that you guys have some icon cache corruption or something that way inclined.

You can clear you icon cache by using this batch file /run as admin

@echo off
set iconcache=%localappdata%\IconCache.db

echo ************************************************** **********************************************
echo The Explorer process must be killed to delete the Icon DB.
echo ************************************************** **********************************************
echo.
echo ************************************************** **********************************************
echo Please SAVE ALL OPEN WORK before continuing.
echo ************************************************** **********************************************
echo.
pause
echo.
If exist "%iconcache%" goto delID
echo.
echo ************************************************** **********************************************
echo Icon DB has already been deleted.
echo ************************************************** **********************************************
echo.
pause
exit /B

:delID
echo ************************************************** *********************************************
echo Attempting to delete Icon DB...
echo ************************************************** *********************************************
echo.
ie4uinit.exe -ClearIconCache
taskkill /IM explorer.exe /F
del "%iconcache%" /A
echo.
echo ************************************************** **********************************************
echo Icon DB has been successfully deleted. Restarting your PC for rebuilding cache MAY be necessary.
echo ************************************************** **********************************************
echo.
echo ************************************************** **********************************************
echo You should be able to see new icons immediatly without PC restart.
echo ************************************************** **********************************************
echo.
start explorer.exe
pause
exit /B

Or

Download batch file (http://toolbars.flashfxp.com/x3/Icon_Cache_RUN_AS_ADMIN.bat) <<Right click and select SAVE LINK AS Icon_Cache_RUN_AS_ADMIN.bat and save as type:All files

[MaikelS]

Updated, and opened the program. Still no icons visible... Do I need to rename the Flashfxp folder in C:\Users\Username\APpdata\Roaming\ ?

[MaikelS]

Any update regarding our issue?

[X3]

did you try doing what I suggested? Also latest build is now 2007

[bigstar]

Please try FlashFXP v4.4.1 build 2009 and let me know if that resolves the issue.

Download FlashFXP44_2009_Setup
(http://down1.opensightsoftware.com/4.4/FlashFXP44_2009_Setup.exe)
If not please let me know the exact version of Windows that are effected by this issue, and if the folders effected are located on a remote network share, the type of network share (active directory, samba, novell, etc)

[MaikelS]

I have updated it, but it didn't solve the issue.

We are using Server 2008 R2. The users have Roaming profiles. (Active Directory). I did already go to the appdata folder, and renamed FlashFXP to Flashfxp_old but this did not solve the issue either.

[MennoJ]

Third one in line to try and solve this problem. Let me give some extra information:

When starting FlashFXP either from the Domain Administrator account or Run as Administrator from a user account, the fodler and file icons in the file / folder list (either local or remote) show up prefectly.

Wehn starting FlashFXP from within (a newly created) user account as the user themselves, no folder nor file icons show up.

Conclusion: it's a matter of security. Question is: on which folder?

As stated above, server is Windows Server 2008 R2. FlashFXP has just been updated to the latest version (4.4.2 build 2027). Nothing changed.

[MennoJ]

Thanks to Nirosft ProcessActivityViewer, I have discovered, that -even though this is configured in AD- the mapped user folder is not accessible properly for FlashFXP. After manually mapping a drive letter to the user folder, it works again.

So for anyone who runs into this problem: run flashfxp.exe from above program, see which folders / files it tries to access, and draw your conclusions there!

[bigstar]

Thank you very much for the update, I am looking into this to see if there is something we can do within FlashFXP to resolve this problem without requiring these additional steps to be taken.

Is the mapped user folder accessible from other applications or is it only not accessible for FlashFXP?

I know that windows (shell32 api library) loads the icon cache db from a file located in the user folder
C:\Users\<user>\AppData\Local\IconCache.db

Though this is all done internally by the shell32 api library and we interface with this library for all shell related operations.

[MennoJ]

The drive is entirely not accessible. In AD, the user Home folder is mapped to H: and located on the PDC, but it doesn't show or allow access through Windows Explorer. The H: drive contains a folder WINDOWS, which is where FlashFXP trips. For completeness, I should add that user folders are redirected to the PDC, might be relevant.

What I do think, however, that basically, there's nothing so important there, that FlashFXP should trip there... As you stated above, the IconCache.db is located in the user profile, which in this case is also redirected to the server, yet IS accessible, and therefor should not create this particular problem. But then again, I'm no programmer and miss the more detailed knowledge of how this could create the issue. As far as I'm concerned, it could be a "bug" or it make complete sense to someone more knowledgeable to the deeper workings of Windows.

Either way, our customer is very happy to have the problem solved after a long time, and in the process, I fixed another problem with Adobe Acrobat 9, when it would crash on opening a Word document, converting and emailing it directly, and Acrobat would crash at that very moment (at least 99 out of 100 tries)