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MarksCarts
06-13-2013, 09:33 AM
I'm having trouble getting in a client's site, here is sample connection info provided by client:

URL for FTP Access: https://87.106.109.233:8443
Username for FTP Access: fake_x@y.co.uk
Password for FTP Access: fake_z

Log:

FlashFXP 4.3.1 (build 1951)
Support Forums http://forum.flashfxp.com
Winsock 2.2 -- OpenSSL 1.0.1e 11 Feb 2013
[R] Connecting to Rajanis.co.uk -> IP=87.106.109.233 PORT=8443
[R] Connected to Rajanis.co.uk
[R] Connection failed (Connection closed by server)
[R] Delaying for 120 seconds before reconnect attempt #1
[R] Retry attempt Aborted

MarksCarts
06-13-2013, 09:37 AM
I made several attempts with various settings for connection type in site manager general tab to no avail. Any clues as to what the problem might be?

X3
06-13-2013, 12:13 PM
It appears the server is closing the connections and its timing out, so the server needs a look @ proper configuration. I managed to get a prompt for the ssl certificate but after it fails. Im also using current build of ffxp which is 1983 not the old stable 1851.

Connections type implicit ssl ) (with tlv1) was the only to be able to get prompt for certificate (parallels/plesk)

ftps://fake_x@y.co.uk:fake_z@87.106.109.233:8443

[18:17:30] [R] Connecting to 87.106.109.233 -> IP=87.106.109.233 PORT=8443
[18:17:30] [R] Connected to 87.106.109.233
[18:17:30] [R] Connected. Negotiating SSL/TLS session
[18:17:30] [R] TLSv1 negotiation successful...
[18:17:30] [R] TLSv1 encrypted session using cipher DHE-RSA-AES256-SHA (256 bits)
[18:17:33] [R] Connection failed (Connection timed out)also tried with

ftps://fake_x@y.co.uk:fake_z@Rajanis.co.uk:8443

with same results, it never even gets to user/pass part as the server is timing out.

It certainly looks like its not properly configured to accept connections

X3
06-13-2013, 12:52 PM
Edit you can test the server connection here also

http://www.g6ftpserver.com/en/ftptest

also the url you were give for FTP access is a https:// url which doesnt work for FTPS:// Flashfxp atm does not support http or https /webdav type connections.

You have to have a FTP FTPS or SFTP connection.

MxxCon
06-15-2013, 01:10 AM
MarksCarts (https://oss.azurewebsites.net/forum/member.php?u=58527), that address is a WEB SITE, not an FTP. If you go to https://87.106.109.233:8443 in your browser you'll get a login prompt. 87.106.109.233:8443 address is not an FTP site and will not work in FlashFXP.

MarksCarts
06-19-2013, 12:16 PM
I see. Appears customer gave me a web control panel login, I could have just gone in and created an ftp account. My mistake, thanks for helping. I passed the little job to an associate that day, was too busy to figure out what was wrong.