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soup
11-05-2012, 04:11 AM
Can anyone help wit the following problem

I try to transfer a queue (normal website (small files)), the first ca 50 files transfer no problems, then a wait for 2 minutes(timeout), then a restart for ca 50-100 files and so on and so on.
- transfer in this case is not site to site, but site to local pc (download)

This happens by at least two of my sites (so not server specific) - both different hosts / providers / servers (i would assume it happens elsewhere, but have not checked.)

Settings are all default at the moment, using windows 7
latest flash fxp
av eset 6
dsl
- not a router problem, other ftps clients work

- any suggestions ?

tia

ps attached log-file, which shows same problem by uploads

bigstar
11-05-2012, 08:14 AM
Hello,

What version/build of FlashFXP are you using?

In the session log the connection lost occurs at 29 minutes, does the connection lost typically occur around around the 30 minute mark?

soup
11-05-2012, 09:25 AM
Operating System: Windows 7 x64 Service Pack 1

FlashFXP version: 4.2.5 (build 1813)

Installation type: All User - Common data folder

Program folder [Access: Read only]
C:\Program Files (x86)\FlashFXP 4\

Data folder [Access: Read / Write]
C:\ProgramData\FlashFXP\4\

Temp folder [Access: Read / Write]
C:\Users\soup\AppData\Local\Temp\

No- occurs regularly, at no particular time, often in fact.
And the reconect is fine, and the queue carries on, it just means what should be a 10minute queue becomes a 30 minute queue due to the constant 2 minute waits.
As a quick solution, is there a setting to change the time out to a lower time ?

bigstar
11-05-2012, 05:21 PM
This isn't a configurable setting.

However I added a 60 second timeout for establishing a data socket connection, this should resolve the problem you're experiencing, you can test these changes in the latest beta
(http://down1.opensightsoftware.com/4.2/beta/FlashFXP42_1888_Setup.exe)
What I suspect is happening is that the data connection times out or takes longer than 2 minutes, after 2 minutes of waiting for a reply FlashFXP will terminate the connection. By lowering the connection timeout to less than 2 minutes we should be able to handle these situations better and instead of the control connection being lost FlashFXP can just try again with a new port combination.

I am very curious to see how these changes work for you.

soup
11-05-2012, 06:16 PM
yep thats exactly what i think is happening, for some reason the transfer "hangs" until the time out, and then reconnects, and all is fine until the next "hang"

Ok - i'll give it a go !
thanks