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gobbly2100
04-19-2007, 07:02 PM
Hello,

I have a HostGator shared account and have had it for ages but suddenly today I have tried to connect to my FTP and I get a "Refused Connection" message and so I went on to their live support and I have been advised to enable a "Passive Mode" feature or something so could someone tell me if and how I can do that please?

Thank you!

bigstar
04-19-2007, 07:34 PM
Site Manager > Options Tab > Use Passive Mode