If the site is behind a firewall you will need to disable passive mode, however if you too are behind a firewall, you will need to open some local ports to allow incoming connections.
Non-Passive mode
The local port range can defined in FlashFXP (Pref/Proxy tab).
Passive mode
Some ftp servers allow you to define a port range, if the ftp server does not then it will use a random port above 1024.
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