What is the second screenshot from?
In the Site Manager > (select the site) > Options tab > Character Encoding
What value is selected? You may need to force UTF-8
After changing this setting disconnect, reconnect to the FTP server, and perform a manual refresh if needed.
If this doesn't help please paste a copy of the raw directory listing
From the FlashFXP main menu > Tools > Copy raw directory to clipboard
Then paste the clipboard into notepad, save it to a text file and include it as an attachment in your reply.
(do not use the internal text editor as this can skew the results)
It would also be helpful to know the FTP server software name and version.
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