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Old 02-04-2013, 12:53 PM  
Junior Member
Join Date: Jul 2005
Posts: 2

I just solved the problem. I needed to use the ftp account of the root user. The ftp account I was using only connects via ftp. Not sure of this is common with cpanel ftp accounts or not, but it was the issue in my case. Once I changed to the root account, the connection worked just fine.
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