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Old 01-18-2006, 12:32 PM  
Inicom Networks Support
Join Date: Mar 2005
Posts: 58
Default Inicom Support Replies

We try to respond to all emails within a 24 hour period or by the next business day. All sales messages more than a day old have been responded to, if your message is the one I believe it is fsc, it was forwarded to someone out of the sales inbox and you should have received a reply to your message by now from them.

As for your message pobz100, we do not have any support messages linked to that username so I'm not sure which messages were yours. But all normal support messages beyond yesterday have been replied to. If you do not receive an email reply from us please check any spam filters that may be blocking our email replies.

If you do not receive email support service responses in a timely manner please PM me here, usually the problem is a spam filter somewhere along the path and not a lack of response.


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